Return Policy

We stand behind the quality of our products but understand that sometimes a piece may not be the right fit for your home. We accept returns on eligible items within 7 days of the delivery date, subject to the conditions below. 

To be eligible for a return, items must be:

• Unused and in their original condition.
• Returned with all original packaging and tags.
• Accompanied by proof of purchase.

Non-Returnable Items

The following items are considered final sale and cannot be returned unless they arrive damaged or defective:

• Custom or made-to-order items
• Blankets
• Pillows
• Artwork
• Sale items
  
• Items beyond the return window above 

Return Shipping & Refunds

Customers are responsible for return shipping costs. Refunds are issued to the original method of payment, less any original shipping charges and applicable re-stocking fees and original shipping costs. Original shipping fees are non-refundable unless the item received is damaged, defective, or incorrect and cannot be replaced by Elevated Living to correct the situation.

Returns sent without prior authorization or shipped postage due will not be accepted and may be returned to the sender.

How to Request a Return

To initiate a return, please email hello@elevatedlivinginteriors.com within 7 days of delivery and include:

• Your order number or proof of purchase
• The reason for your return request
• Photos of the item
• Photos of any damage (if applicable)

Once your request has been reviewed and approved, we'll provide a Return Merchandise Authorization (RMA) along with return instructions. Please not that clients are responsible for shipping costs back to us unless previously agreed/authorized. Items must be returned in original condition and with original packaging.  A 10% stocking fee will be applied to any return.

Please do not send merchandise back until your return has been authorized.

Damaged, Defective, or Incorrect Items

Please inspect your order immediately upon delivery. If your item arrives damaged, defective, or incorrect, contact hello@elevatedlivinginteriors.com as soon as possible with photos of the item and packaging so we can evaluate the issue and provide the appropriate resolution.

Refund Processing

Once your authorized return has been received and inspected, please allow 3–5 business days for your refund to be processed. Refunds are issued to your original payment method, and you will receive an email confirmation once the refund has been completed.